Virtual Care

Primary Care

Build an ongoing relationship with a primary care provider for help with chronic condition management, annual wellness and prevention visits, medication refills, and more, all through a secure video visit.

If you are experiencing a medical emergency, please dial 911. Serving patients ages 3 and up, patients under 3 should visit a clinic location.

Patient on a virtual primary care visit
Where We Serve

Virtual primary care is available in 5 states

Alabama

Alabama

Kentucky

Kentucky

Louisiana

Louisiana

Mississippi

Mississippi

Tennessee

Tennessee

Tennessee, Kentucky, Mississippi & Louisiana

Monday – Friday: 7:00am – 10:00pm (Central)

Alabama

Monday – Tuesday: 8:00am – 5:00pm (Central)
Wednesday: 8:00am – 1:00pm
Thursday – Friday: 8:00am – 5:00pm

Questions or trouble registering? Call us at (877) 542-2637.

Chronic Conditions We Help Manage

Ongoing care for a wide range of chronic conditions

What Is Virtual Primary Care?

Care that continues, visit after visit

Virtual primary care works like an ongoing relationship, not a one-time visit. You and your provider get to know each other over time, reviewing your history, your labs, and your care plan at every check-in.

It's the same kind of relationship you'd build with an in-clinic provider, just happening over secure video from wherever you are.

What Device Can I Use?

Just about anything with a camera

We recommend an iPhone, iPad, or Android-based smartphone or tablet. After you schedule your visit, you'll receive instructions on how to connect with your provider.

You'll need a reliable, high-speed internet connection and the ability to download an app. We recommend staying on Wi-Fi and keeping your device charged during your visit, cellular data may result in additional charges from your carrier.

How To Connect

Start building your care plan in three steps

1

Schedule your visit

Pick your state and book a virtual Primary Care appointment, no need to wait for a symptom to come up.

2

Verify your coverage

Verify your insurance coverage with our team, or ask about our self-pay pricing.

3

Build your plan together

Connect over video, talk through your history and goals, and leave with a plan, and a provider who remembers it next time.

Insurance & Self-Pay

We accept most major insurance plans

Fast Pace Health accepts most private insurance, Medicaid, and Medicare for virtual primary care visits. All payments, including co-pays, coinsurance, and deductibles, are due at the time of service.

Have insurance?

Certain plans may not cover virtual visits, but coverage continues to expand. If you use your benefits, you're responsible for any co-pay, coinsurance, or non-covered services your insurer determines.

Don't have insurance?

Try self-pay: virtual visits are $160 per visit. Diagnostic services that can't be completed virtually (like labs or imaging) are billed separately by our clinics. Click here for details.

About Fast Pace Health

Primary care built around continuity

Fast Pace Health offers virtual Primary Care, Urgent Care, Behavioral Health, and Dermatology so you can see a licensed provider without leaving home, and keep seeing the same one over time.

Care across 5 states

We serve patients throughout Alabama, Kentucky, Louisiana, Mississippi, and Tennessee.

Chronic condition management

From diabetes and hypertension to anxiety and thyroid disorders, our providers help you manage a wide range of ongoing health conditions.

Access-focused

We're committed to expanding access to primary care, behavioral health, and telehealth, especially in rural and underserved communities.

Local providers, virtual convenience

Unlike national telehealth-only platforms, our providers are part of your community. Whether you visit a clinic in person or connect virtually, you get consistent, connected care instead of a one-off conversation with a random provider. Every visit works just like an in-clinic appointment, you and your provider see and speak with each other through a secure video connection, and any prescriptions are sent straight to your pharmacy.

Frequently asked questions

Is virtual primary care covered by insurance?
We accept most health insurance and managed care plans for virtual primary care visits, including Medicaid, Medicare, and most commercial insurance. Coverage continues to evolve, so if you plan to use insurance benefits you'll be responsible for any co-pay, coinsurance, or non-covered services as determined by your plan.
Can Medicaid be used for a virtual visit?
Yes, we accept most Medicaid plans for virtual primary care visits. Schedule your visit, and our team can help verify your specific coverage and availability in your area before you're seen.
Is Medicare accepted for virtual visits?
Yes, we accept Medicare for virtual primary care visits. As with any insurance, our billing team can help verify your specific coverage and any patient responsibility ahead of your appointment.
What if I don't have insurance?
We offer a simple self-pay option for virtual visits. No insurance, no problem, you can be seen the same day and pay a flat self-pay rate at the time of service.

Start your primary care relationship today

Same-day virtual visits, with the option to keep seeing the same provider over time.